FAQ
- How does ordering work?
- Browse the catalog here or in Vault Bot, then continue the order in Telegram — Support confirms the details and payment there.
- How is a compound reviewed before it's listed?
- Every compound is checked against its own documentation and sourcing before it goes live. If something doesn't meet our standard, it doesn't get listed — regardless of price.
- Do you ship worldwide?
- Yes, tracked from door to door in plain, unbranded packaging. Confirm your order with Support and it's on its way.
- Can I ask about a compound or dosage before I order?
- Yes — message Vault Support any time, before or after ordering.
- Can I change a variant after adding it to my cart?
- Yes — open the product page again, pick a different dosage or quantity, and add it as a new line. Each dosage/quantity combination is tracked separately in your cart.
Anything else? Ask Vault Support.